Frequently Asked Questions

Our MOQ is 100,000 pcs /item/design. The lead time is about 25-40 days after the order is confirmed and the deposit payment is received. We are flexible for the qty of trial orders. If your order qty is lower than our MOQ, please contact our sales for further info.

Yes, custom packaging is available for all of our products.

Yes, free samples are available upon request, but you may need to pay for the sample shipping cost.

You can use your own courier express account or prepay us the shipping cost if you do not have an account.

Yes, you can have all the required products mixed into one container to save cost.

Yes, we are very supportive for new customers. We are here to help! Contact our sales now, and we will work a way out!

Of Course Yeees! Let's talk about possible cooperation & strategic business partnership! If you would like to talk to us, please call mobile: +86 188 5034 5423. We would love to discuss further with you!

EXW, FOB, CFR, CIF, DDU, DDP

Yes, we are an FSC COC-certified company. FSC certified wooden cutlery is available upon request. 

Our disposable wooden cutlery is EU & FDA approved for food contact safe. We're an FSC COC-Certified company. Please contact us to require the certificate & test report copies: [email protected].

We use birch(betula) as raw material to produce our disposable wooden cutlery.

Yes, waxed wooden cutlery is available for our whole disposable wooden cutlery product range.

(1) custom print(heat stamp/color printing) on disposable wooden cutlery handles;

(2) custom design/shape of disposable wooden cutlery;

(3) custom packaging(custom print bags/labels/boxes/cartons)

We can do custom branding on the cutlery handles with either hot stamp or color printing. Pls check the custom branding page for more details.

The approx. MOQ for heat stamp is 300,000 pcs/design/item.         

Tool cost: US$ 100 or €80/design/item.                             

The approx. MOQ for color printing is 350,000 pcs/design(1-color print). The MOQ for multiple-color printing will be higher.         

The printing plate fee is US$ 100 or €80/color/item. 

Yes, we can wax coat branded cutlery.

Our disposable wooden cutlery is made from 100% natural wood material. Wood is a natural material that is composed of cellulose. Given the right conditions, it can be naturally degraded by microorganisms in the soils. Wood has been long existed in the natural environment, and not considered a pollute. 

Wood has been long existed in the natural environment, and not considered a pollute. It will not cause any plastic pollution such as microplastic particles. As long as the wood is from responsibly sourced forests, disposable wooden cutlery is still a green alternative for plastic cutlery. 

Yes, you can choose from any of our stock components and specify the desired combination of items for cutlery sets. For example, fork+napkin, knife+fork+coffee spoon+ napkin, knife+fork+spoon+napkin+salt&pepper packet, coffee stirrer+sugar packet, etc.

We offer a few standard size options for napkins. Except for the stock sizes, we can customize the size for you with custom print brand name/logo on it. You can choose either a white napkin or an unbleached natural brown napkin.

Yes, we offer custom print on our plastic/paper/bioplastic wrappers. The MOQ is 100,000 sets/item.

Yes, we can customize the retail packaging according to your request. If you don't have ready-made artwork, our design team can work with you to create the artwork design based on your ideas. Contact us today: [email protected]